Intern Help Guide Week 5 👩🏽‍💻 Soft Skills They Don’t Tell You About

Soft Skills They Don’t Tell You About

Week 5 is a bittersweet time. You are halfway through your 10-week program. It has FLOWN by. I keep saying that, but it never becomes less true. I hope everyone’s internship experience is going well, and I hope my tips are helping you all make the most out of these 10 weeks.

Soft-skills are the personal, social, and communication skills that ensure your success in the workplace. These are the skills we tend to forget about but are essential in being a well-rounded team member. I narrowed down the ones I noticed a lot of people don’t talk about. I also add in ways to help develop and refine these skills.

  • Problem SolvingIf you are in the technology or business area, you naturally enjoy solving problems. That’s kind of our job but not many people know how to practice it. What helps me is when something is new, I ask a lot of questions. Not at the same time but in a way that helps me understand what it is, who it applies to, and why it matters. From there, I try to find ways I can improve or change it. Problem-solving deals with the Why questions which are personally my favorite ones. They help people think and challenge the way things are done. The problem-solving process will inspire creativity, innovation, adaptability, brainstorming, implementation, and learning. For example, let’s say I am learning about a new business process. I ask the What, the Why, and the How. Then I see if anything in the process is inefficient or unclear. You won’t understand something right away but a part of the problem is getting a clear understanding of the WHY. Once you understand that, you can analyze and make an informed decision about how you want to go about solving it. Be mindful that there are somethings that will remain inefficient. Although it may not make sense to you, the business works that way for a reason. Try to accept that and move forward.
  • Networking

  • There is another post related to this so I won’t go into too much detail about the importance of networking. It seems like an easy one but a lot of people don’t know how to do it effectively. Networking can be super uncomfortable. You face professional rejection and you putting yourself out there can be hard even for us extroverts out there. 🙋🏽🙋🏽🙋🏽🙋🏽  The more you do it, the easier it happens. One of the things that helps me is knowing that the worst thing that a person can say is no. Networking doesn’t just mean cold-emailing people in the company. It requires you to go up to people before and after a meeting. Try to meet someone new and from a different team every single week. If you can, take your laptop to the break area or high areas of traffic to do your work and naturally someone will come up to you or see you. It’ll help you build valuable relationships inside and outside of the company. There is a more extensive post coming soon (or it might already be up).
  • Working with different personalities

  • In college, you pick and choose who your friends are and in classes, you get put into groups for short periods of time. If you don’t want to work with someone, you avoid them or confront them. In the work world, you meet people who you have to interact with on a daily basis. You may be on a project with someone for 6-12 months so some of these people will be your allies and others will be bullies. I am a very sensitive person so when I encountered bullies in my internships I was taken back because I didn’t think they existed. Remember not to take it personally and you never know what someone is going through. You have to bite your tongue sometimes but there are ways to not let the bullies win. Be respectful, open-minded, and do not take things personally. Be someone who you’d want to work with. The energy you put out is the energy you will attract. You have to keep your cool, work hard, and don’t let the small things get to you. Work consumes over 40 hours of your week and there are things that go on outside of work that impact how we interact on the day-to-day. Try to be empathetic and compassionate towards people’s circumstances. You never know what battles they’re facing beyond the workplace.
  • Being Teachable

  • This goes with problem-solving but still an honorable mention. Managers want to know you are teachable, open-minded, and more importantly WILLING to learn new information. BE A SPONGE. Absorb all the newness that comes with your new job or internship. Ask the right questions when you’re learning something new. It’ll show you are engaged and interested. Having a good attitude about the projects and meetings you’re in will show that you are willing to learn new things. Take notes, be attentive, always ask questions, and remain curious. Keep in mind, there will be projects you don’t like to work on. During 1:1’s, be open to recieve criticism. It’ll show that you’re able to receive feedback and don’t be afraid to seek help if you’re stuck.
  • Time Management

  • Time can be your friend or your enemy, you choose. As college students, some of us do a bad job at managing our time. We have big gaps of time between our day usually filled with naps, work, or extracirccualrs 😉. In the workplace, your time is often crunched by due dates or sprints (for my Agile people out there). Managing your time as an intern is going to ensure your project’s success. If you are given something to work on at the end of your internship, create a calendar of what you’d like to get done by the end of the week. Talk to your mentor or your manager to see if this is manageable and if you are making best use of your time. Also, work can get pretty feast or famine. Some days you’ll have a lot more to do than others. Be flexible and if you need help, don’t be afraid to ask.

Soft-skills are the “people” skills employers and hiring managers value to see if you are the right fit in their organization. It’s important to understand that you can work on these skills in your day-to-day life too. Being a flexible, well balanced, teachable person is going to help you nail your next job. There are tons of resources out there that can help improve your skills. The internet is your oyster: keep searching.

Intern Help Guide Week 2-3 ⚡️ Things Get Easier

So by week 2 and 3, you will have a better hang of things. You’ll really see who is on your team, have a better idea of what you’re doing, and things will start to make sense. Some of those crazy acronyms will start clicking and you’ll have a lot of “OH I KNOW WHAT THAT IS” moments. Safe to say, I still get lost on my floor LOL.

My week 3 was jam-packed with this thing called PI Planning. Program Increment planning is basically a two-day planning meeting for the next quarter. This is done within an Agile. There is a lot of things that go into it. From logistical stuff to more of the in-depth planning. If your organization follows Agile, which is basically a practice of business to make teams and tasks run more efficiently, you’ll most likely do this. To all the business people: my definition of Agile is broad so don’t come for me LOL.

I will go into a post talking more about Agile but just know that it’s a business practice a lot of companies are switching to in the technology world because of how fast and efficient it can make teams. Technology is being developed at a record fast rate and the business needs to find a way to manage it: Agile. The idea of open floor plans and no cubicles is also the result of Agile.

I learned a lot during that time. It was a really interesting experience to see how all the different tasks came together and how they all related to one another. There are so many teams that depend on another. It’s a crazy experience for sure. I am in sponge mode and took it all in. It was cool to see how everything we were talking about fit into the grand scheme of things. Most people find this stuff boring but I love to see how people work.

Week 2

Week 2 is a great time for you to sit and have your 1:1. Your 1:1 can be with your mentor or manager. Anyone who can give you feedback on your performance, outline your goals, and address any questions or concerns. I schedule mine every two weeks. Feedback is super important no matter where you are in your career. Even executives get feedback. 1:1’s is your time to sit with your manager and talk about YOU. Your internship is your place to learn. This will give you an opportunity to see what you’re doing well and not so well.

  • They shouldn’t be more than 1 hour. 30 minutes is a good time frame.
  • Be prepared. Go in with questions, concerns, or thoughts about your performance.
  • Ask: what can I do to better support the team? what can I do to improve myself in this area? What advice would you give for _________? Who would you recommend I sit and grab coffee with>
  • Set your goals early. If you are in a technical role, mix it between technical and non-technical skills. Soft skills matter too. You should have 5-7 goals for your internship. At the end of your internship, you should have a few things you can take back with you to school or in another job.
    • For example, I want to improve my confidence in speaking to people in executive positions or I want to develop strong relationships within the company

You may hear some stuff you may not like. Don’t take it personally and ask how you can improve. If they say you’re doing great and you don’t anything to improve on, ask them how you can support your team better. There is always something that can be improved on.

Week 3

By week 3 you’ll have a pretty clear idea of how the rest of your summer will look like. You are almost at that halfway mark, YAY!!!! ⭐🍾🔥 Can you believe how fast it’s going?

  • Set up time with other people from different teams to really get to know the company but make sure it doesn’t interfere with your work. Ask the people on your team to see who they would recommend you to meet with. It can be your business partners, engineers, analysts, anyone. 30 mins for coffee or a lunch is fine.
  • Great a timeline of your project, what needs to get done, and when. You have deliverables to meet by the end of your internship. Make sure the right questions are being asked
  • The end of week 3 and around week 4 you’ll start to see where you fit within the company. You won’t have to give a response right away but ideally, you’ll know whether or not you want to come back to this company as a full time or returning intern. Be honest with yourself. Does this job or this company speak to what you stand for? Is the work fulfilling?  Sometimes the team may not be the team for you but the company is. There’s no rush in figuring that out but you should start thinking about it.

I hope all of your internships are going well. I heard a lot of positive feedback from the first week and I am so glad I get to share my experiences with you all. Thank you to everyone listening. I love hearing from you guys on Instagram. If you don’t already, please follow me @tkhoub for more Is Anyone Really Listening?